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Evidence Guide: BSBXTW401 - Lead and facilitate a team

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBXTW401 - Lead and facilitate a team

What evidence can you provide to prove your understanding of each of the following citeria?

Plan team outcomes

  1. Identify common objectives of workplace team, responsibilities and required outcome(s)
  2. Use performance plans to establish expected outcomes, goals, and behaviours for individual team members in accordance with team objective and relevant policies
  3. Select appropriate strategies to ensure team members are accountable for their roles and responsibilities
  4. Plan for contingencies that could impact the team
Identify common objectives of workplace team, responsibilities and required outcome(s)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use performance plans to establish expected outcomes, goals, and behaviours for individual team members in accordance with team objective and relevant policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select appropriate strategies to ensure team members are accountable for their roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan for contingencies that could impact the team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support team

  1. Provide coaching to staff to enhance workplace culture
  2. Support individuals according to organisational requirements to work towards common team goals
  3. Facilitate team to identify, brainstorm, report and resolve task related issues and inefficiencies
  4. Use problem solving skills to deal with any team, task or individual challenges
Provide coaching to staff to enhance workplace culture

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support individuals according to organisational requirements to work towards common team goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate team to identify, brainstorm, report and resolve task related issues and inefficiencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use problem solving skills to deal with any team, task or individual challenges

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate team and individuals

  1. Communicate common team objectives and responsibilities to team members
  2. Allocate tasks to team members based on staff expertise or development potential and provide appropriate instructions
  3. Facilitate open and respectful communication and collaboration between team members, considering the needs of those from diverse backgrounds
  4. Identify opportunities for cross collaboration amongst external and internal teams and individuals
  5. Provide coaching to staff to enhance workplace culture
  6. Support individuals according to organisational requirements to work towards common team goals
  7. Facilitate team to identify, brainstorm, report and resolve task related issues and inefficiencies
  8. Use problem solving skills to deal with any team, task or individual challenges
Communicate common team objectives and responsibilities to team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate tasks to team members based on staff expertise or development potential and provide appropriate instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate open and respectful communication and collaboration between team members, considering the needs of those from diverse backgrounds

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify opportunities for cross collaboration amongst external and internal teams and individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide coaching to staff to enhance workplace culture

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support individuals according to organisational requirements to work towards common team goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate team to identify, brainstorm, report and resolve task related issues and inefficiencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use problem solving skills to deal with any team, task or individual challenges

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor team performance

  1. Measure team member performance against agreed work plans
  2. Provide timely and constructive performance feedback to team members according to expected organisational standards
  3. Identify specific learning and development opportunities to improve team and individual performance and behaviours
  4. Implement action plans to address individual and team training needs
Measure team member performance against agreed work plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide timely and constructive performance feedback to team members according to expected organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify specific learning and development opportunities to improve team and individual performance and behaviours

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement action plans to address individual and team training needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria, and foundation skills of this unit, including on at least one occasion, evidence of the ability to:

assign tasks to team members with appropriate instruction and considering any required contingencies

provide feedback and assistance to team members

collate feedback on individual and team performance

identify and implement development opportunities for others

manage conflicts and challenges according to organisational requirements.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of:

organisational requirements relevant to workplace teams:

workplace policies

codes of conduct

organisational reputation and culture

legislative requirements relevant to the workplace

facilitation techniques to encourage team cohesion and effectiveness

mentoring and coaching techniques to support team members

strategies for conflict resolution and negotiation

different methods and styles of communication

key principles of cross-cultural communication and communication with individuals with special needs or disabilities

professional behaviours to role model as a leader

typical workplace contingencies that can impact teams:

unplanned leave or absence of workers

re-allocation of work tasks

succession planning for important team roles

teamwork challenges relevant to performance evidence:

difficulties performing tasks

conflicts with clients or team members

potential risks or safety hazards

unethical or inappropriate behaviour.